Caiva Warranty Policy

Peace of Mind Comes Standard

At Caiva, your satisfaction is our priority. That’s why we back our products with a worry-free warranty to ensure you have a smooth and enjoyable experience.

What’s Covered?

Our warranty covers:

• Manufacturing defects
• Functional failures under normal usage
• Internal part malfunctions

What’s Not Covered?

Our warranty does not cover:

• Physical damage (cracks, dents, etc.)
• Accidental damage or misuse
• Water damage (unless specifically stated as waterproof)
• Unauthorized modifications or repairs

Warranty Period

• 24 Months of Full Product Warranty
• 10 Years of Motor Warranty (on all vacuum models)