Caiva Payment & Delivery Policy

We aim to provide a smooth, secure, and hassle-free shopping experience.

Payment Options:

We accept the following methods:

• Credit/Debit Cards (Visa, Mastercard, Rupay, Amex)
• Net Banking
• UPI & QR Scan (PhonePe, Google Pay, Paytm, etc.)
• Wallets (Paytm, Freecharge)
• Buy Now, Pay Later (ZestMoney, Simpl, etc.)
• Cash on Delivery (Available in select PIN codes)

 All payments are secured with SSL encryption and processed via trusted payment gateways.

Delivery Details:

• Shipping Timelines:
• Metro Cities: 2–4 business days
• Other Locations: 4–7 business days
• Remote Areas: May take up to 10 days

Order Tracking:

Once your order is dispatched, you’ll receive an email/SMS with the tracking link.

• Shipping Charges:
• Free shipping on all prepaid orders over ₹999
• A nominal fee of ₹50 applies to orders below ₹999
• COD orders may carry an additional ₹40 handling fee

 Failed Delivery Attempts:

Our delivery partner will attempt delivery up to 3 times. If unreachable, the product will be returned, and refund (if prepaid) will be initiated minus shipping charges.