At Caiva.in, we strive to ensure that your orders are processed and delivered promptly. Here’s an overview of our shipping and processing guidelines:

Order Processing

• Same-Day Shipping: Orders placed by 12:00 PM IST from Monday to Friday (excluding holidays) are usually shipped the same day.
• Next Business Day Shipping: Orders placed after 12:00 PM IST on Fridays, during weekends, or on public holidays will be processed and shipped on the next business day.
• Multiple Shipments: Depending on the availability of items, your order may be shipped in separate packages at different times.

Delivery Timeline

• Standard Delivery: Typically, orders are delivered within 5-7 business days.
• Delivery Estimates: While we make every effort to meet the estimated delivery dates, these dates are not guaranteed. Caiva.in is not responsible for delays caused by severe weather conditions or unforeseen events.

Order Validation & Security

To ensure the security of your purchase, we may need to contact you to validate your order, which could lead to a slight delay in processing. Delivery times may also vary depending on your location relative to our distribution center and the availability of inventory.

Shipping Information Changes

If you need to update your shipping details, please contact us immediately before your order is shipped out. We will do our best to accommodate changes.

Customer Support

We are committed to getting your shipment to you as quickly as possible and appreciate your patience and understanding. If you have any questions or concerns about your order, please email us at support@caiva.in, and our team will be happy to assist you.